We bought a house in Menifee CA. We were promised a closing date of 30 days.
We were never asked for any documents until 3 days prior to closing. We then find out they had farmed out our loan to a different lender who basically started our loan from scratch 2 days prior to our supposed closing. So basically they sat on our loan. We pulled out our loan and went with our own company which closed our loan in half the time.
DO NOT go with their in house lending company.
No communication. They were very unprofessional and kept telling us everything was okay even though obviously something was wrong.
Product or Service Mentioned: Mortgage.
Reason of review: Order processing issue.