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Contracted to have a new home built, worst experience ever. While at closing they were tearing the back out the of cabinets in our master bathroom on the 2nd floor due to a major leak that would take months to resolve and only after hiring an attorney at our expense due to no response to numerous calls, emails, and certified letters sent to the corporate office.

What started out as our “Dream home” turned into the worst nightmare experience we ever encountered. When they did finally start repairs numerous builder deficiencies were uncovered such as our grading was not done properly which was allowing the pavers to slide away from the house, 8 foot sliders were taken out ,ceilings on the interior and exterior front and rear patios was opened up as well as the living room, walls were completely removed, entire cabinets replaced and 9 months of ongoing repairs that my wife was literally held hostage at home due to the incompetence of the builder. Have filed a complaint with the Florida Attorney General Office due to failure to disclose the major water leak that they were aware of while we were at closing at their office in Winter Park.

Buyer beware....Pictures included were ongoing during the 9 months of construction after we closed on a newly built home..... Buyer beware..

If you would like to hear more about our nightmare feel free to email me, glad to share our experience danstockslager@gmail.com

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Anonymous
#1533109

Frustrating beyond belief. You build a new house to avoid a slew of maintenance issues for a decade or so.

It reads as if you followed the proper escalation steps (certified mail) but the company is either inept or intransigent. If you can substantiate a dollar value on the issue, you are free to file suit yourself but if you're not 100% sure of your capabilities then by all means seek a professional for assistance.

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