The yard was never overseen by the builder Matt. He has an "I don't care attitude" it makes it difficult to talk with him.
Let alone getting the truth from him. Neighbors had complained to me so much about the builder, Matt Wright. How he didn't care about they're grievances either. Our yard at least 16 feet to the edge of the property always has standing water after it rains or using the irrigation system.
There's no where for the water to go. There needs to be a way for the water to drain to the drainage that's at least 40 to 50 feet away. Matt swore he would fix it. Even told us not to put up a fence yet until he fixes it.
It's been 3 months and no repair. We have been beyond patient. I sent a service request with a pic and the request was ignored. Then Matt told me once more that he will fix it.
Then another request was sent and after I wasn't going to play Matts game, someone supposedly is coming at some point to look at it. We requested that we didn't want to have anymore dealings with Matt. When you look at me and Lie, I'm done. Then he laughs about it.
Very unprofessional. He also was suppose to look at a sprinkler head that wasn't and isn't working properly. He walked over when I was inside but he never looked at the sprinkler. He stood around with his coworker looking at a fence install instead of looking at the sprinkler.
He acts like he's on something. You can't ask him a question he doesn't give a crap. He has unusual behavior like he's having withdrawal symptoms of some kind. He talks about us to other people which only shows a spineless twit of a man to do that.
I mean who goes around and talks about residents? I don't even go around talking bad about him to neighbors. And if you ever hear that the builder built your home. That's BS.
The workers build the homes. The Mexicans who don't get ANY credit for the job that they do. Cal Atlantic should give credit where credit is due. The builder rides around in his truck lying to people or sits in his trailer coming up with BS to say about someone.
Also, we were outside one day and our neighbor saw Matt and yelled for him and Matt ignored him.
There you go, that's customer service for you. Thank goodness Matt (the builder) won't be lying to us anymore or treating us like he does everyone else.
Review about: Calatlantic Homes House Repair.
Reason of review: Poor customer service.
I didn't like: Lack of communication, Customer service.