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Calatlantic Homes - Water leak in the kitchen ceiling from the bathroom above

Leak from the kitchen ceiling.tried to call customer service,they are closed but left a message with them regarding the issue
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 13.
1.3
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1423258
I am beyond exhausted, buying a home should be exciting but this was an exorcism, I was in contact with at 20 people or more throughout the entire process from the first orientation to finally moving in, the loan process was ridiculous, documents were requested from...
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Company wrote 0 public responses to the review from Nov 19.
#1403750
Cheaply and very poorly made townhome! Warning to other buyers to stay clear of Cal-Atlantic homes. Then they sold it to another builder. Basically they made their money and threw it on another builder. Numerous complaints from other residents as well. One issue after...
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Company wrote 0 private or public responses to the review from Nov 09.
1.3
#1396914
Folks if you aren't getting anywhere with CALATLANTIC in regards to repairs. You can file a lawsuit against them. You would need at least 10 homes. 99.99 3/4% of the time the law firm you go through will not request money from any of you. Because they know they will...
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Company wrote 0 public responses to the review from Oct 26.
Its been a bad experience buying a home from these people, the quality of homes are cheap, cheap, and cheap. Save your money and buy a real home elsewhere. Everything breaks like cardboard. Its so disappointing. After you buy, they say tough luck! If its under warranty...
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Company wrote 0 private or public responses to the review from Oct 13.
#1380824
We purchased a spec home from Calatlantic. They used a product for our bathroom vanities that cannot be cleaned with any bathroom products. Because I did not know that, the finish on my vanities has been ruined. Calatlantic basically said "tough luck" and that even if...
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Company wrote 0 private or public responses to the review from Sep 15.
1.3
#1356381
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Calatlantic Homes - The worse customer service

We had issues the day we moved in. The only person that did something was the GC. Then we had 2 warranty reps that didn’t do a thing. They don’t care once they have your money for your home. I even got an email from their warranty guy saying something was done by a vendor. Nobody called me nor did anybody do the work. Don’t sign the paper until everything gets completed.
Company wrote 0 public responses to the review from Sep 14.
#1355772
I have a lot of repairs to be done before my warranty runs out. On some of my items these requests have been going on for 8 months. Example: they send workers over that don't understand the English language. They send painters over that only can paint. I want my...
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Company wrote 0 private or public responses to the review from Aug 28.
Anonymous
Ryan

Painters that only paint? Hmmm. Just curious what else you expect painters to do?

#1340580
A new "neighborhood" is being built in the center of a long standing neighborhood. No consideration for the neighbors that have lived in the area for 15 to 30 years; as well as for the "new" neighbors in houses already built. Loud and dusty building drilling, pounding,...
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Company wrote 0 public responses to the review from Aug 25.
#1338439

Contact Calatlantic Homes

Mailing Address:
CalAtlantic Group, Inc.
15360 Barranca Parkway
Irvine, California 92618
United States
Phone:
(240) 532-3800
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Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Contracted to have a new home built, worst experience ever. While at closing they were tearing the back out the of cabinets in our master bathroom on the 2nd floor due to a major leak that would take months to resolve and only after hiring an attorney at our expense...
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Company wrote 0 private or public responses to the review from Aug 05.
Anonymous
Anonymous

Frustrating beyond belief. You build a new house to avoid a slew of maintenance issues for a decade or so. It reads as if you followed the proper escalation steps (certified m...