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Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Calatlantic Homes - Nightmare experience Buyers beware
Contracted to have a new home built, worst experience ever. While at closing they were tearing the back out the of cabinets in our master bathroom on the 2nd floor due to a major leak that would take months to resolve and only after hiring an attorney at our expense...
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1 comment
#1533109

Frustrating beyond belief. You build a new house to avoid a slew of maintenance issues for a decade or so.

It reads as if you followed the proper escalation steps (certified mail) but the company is either inept or intransigent. If you can substantiate a dollar value on the issue, you are free to file suit yourself but if you're not 100% sure of your capabilities then by all means seek a professional for assistance.

Featured
ID
#1321760 Review #1321760 is a subjective opinion of poster.
Location
Winter Garden, Florida
Service
Calatlantic Homes House Construction

Don't buy a CalAtlantic home (or Standard Pacific)

They didn't install the siding properly. Now I have to figure out how to replace at least two walls in order to sell my home. I plan on suing them or making them pay for the cost.
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ID
#1790677 Review #1790677 is a subjective opinion of poster.
Location
Hamm, North Rhine-Westphalia
Service
Calatlantic Homes House Construction
New Reviewer

Warranty

Your inadequate phone system wont route me to an operator.
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ID
#1764537 Review #1764537 is a subjective opinion of poster.
Location
Spring, Texas
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
New Reviewer

Sales lied about nearby lots

The sales girl lied and said the large parcel to the east of us was designated "open space" like some other areas in the neighborhood and even provided us with a map where she marked it as such. Two years later they are putting in ovet 100 townhomes with steep roof pitches and entirely blocking our views.
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ID
#1683150 Review #1683150 is a subjective opinion of poster.
Service
Calatlantic Homes Sales Representative
Reason of review
Not as described/ advertised
Loss
$20000
Preferred solution
Price reduction

HORRENDOUS- I would give ZERO stars if it were possible

I could write a book on everything that went wrong. If anyone knows about a class action lawsuit being filed I would love to find out more about how to participate. We are now at our 1 year warranty and the rep in my area is refusing to even look at our report ( Cal-Atlantic is now Lennar, of course) but all the problems began with C.A. from the getgo all items below have been not only sub-par but down-right unacceptable: 1- communication, over promising & underdelivering. 2- lazy / not helpful rep AND their managers 3- construction itself - poor quality workmanship AND products 4- workers respect of the homes once carpeting and appliances were installed ( we found dirty banana peels, rusty tools and cut up wiring on our brand new carpets- our doors were left unlocked even after appliances had been installed) 5- Management professionalism in regards to #4 being complained about : we were LITERALLY told: "what am I supposed to do about it?" 6- now at the 1 year warranty mark - the rep in our area is refusing to look at our inspection report b/c he "has about 100 clients so..." its not reasonable, and he is telling us to sift through a 60 page warranty guide to figure out what to submit LINE BY LINE to have fixed. how despicable.
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ID
#1680929 Review #1680929 is a subjective opinion of poster.
Location
Ocoee, Florida
Service
Calatlantic Homes House Construction
New Reviewer

Leak in window frame causing damage to floors

Due to sloppy builders the home wasn’t properly sealed and now I have water damage in laundry room and guest room on second floor of my home. Cracks in wall are spreading and no one will call me back. Home is only 5 years old
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1 comment
#1670108

those scums from Ryland Homes hired a bunch of illegal immigrants to build my house at Belmont Reserve and did not properly seal the pipings in the laundry section. Now I have water damage on the wall of the Landry room going down to the second floor of my home. We need to sue these scammers.

ID
#1466034 Review #1466034 is a subjective opinion of poster.
Location
Tarpon Springs, Florida
Service
Calatlantic Homes House Construction
Reason of review
Bad quality
New Reviewer

House warranty

Got no one to answer phone so i let message and waiting on a return call
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ID
#1461956 Review #1461956 is a subjective opinion of poster.
Location
Round Rock, Texas
New Reviewer

During the week of 12/10/18 - I talked to a JAMES from Cal Atlantic - Builder

I asked him the week of 12/10/18 - could he please have someone come out and cover sprinkler connections in my plant bed. There was never enough dirt ever to cover it and this is a new home. I also showed him a place on the side of my home that needs to be properly closed off. I am sending this request even though he verbally said he’d be back, because I want to these things taken care of before my builders warranty runs out. Yvonne Willis (510)798-**** 6009 Tucker’s Place Rowlett, Texas. 75089
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ID
#1427257 Review #1427257 is a subjective opinion of poster.
Location
Rowlett, Texas
Service
Calatlantic Homes House Repair
New Reviewer

Water leak in the kitchen ceiling from the bathroom above

Leak from the kitchen ceiling.tried to call customer service,they are closed but left a message with them regarding the issue
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ID
#1423258 Review #1423258 is a subjective opinion of poster.
Location
Valrico, Florida
Service
Calatlantic Homes Customer Care
Reason of review
Poor customer service
I am beyond exhausted, buying a home should be exciting but this was an exorcism, I was in contact with at 20 people or more throughout the entire process from the first orientation to finally moving in, the loan process was ridiculous, documents were requested from...
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ID
#1403750 Review #1403750 is a subjective opinion of poster.
Location
Broomfield, Colorado
Service
Calatlantic Homes Home Buying
Reason of review
Moved to beautiful Denver area
New Reviewer
Cheaply and very poorly made townhome! Warning to other buyers to stay clear of Cal-Atlantic homes. Then they sold it to another builder. Basically they made their money and threw it on another builder. Numerous complaints from other residents as well. One issue after...
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ID
#1396914 Review #1396914 is a subjective opinion of poster.
Location
Hamilton, Ohio
Service
Calatlantic Homes House Construction
Folks if you aren't getting anywhere with CALATLANTIC in regards to repairs. You can file a lawsuit against them. You would need at least 10 homes. 99.99 3/4% of the time the law firm you go through will not request money from any of you. Because they know they will...
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ID
#1389160 Review #1389160 is a subjective opinion of poster.
Location
Parker, Colorado
Service
Calatlantic Homes House Construction
Reason of review
Warranty issue
New Reviewer

Bad quality of homes

Its been a bad experience buying a home from these people, the quality of homes are cheap, cheap, and cheap. Save your money and buy a real home elsewhere. Everything breaks like cardboard. Its so disappointing. After you buy, they say tough luck! If its under warranty they bring the cheapest of the cheapest. I have been robbed with poor quality after its been broke the first month moving in...and it continues. So here I am shopping to get out immediately. Don't expect customer service or HOA to do anything. I have many times to have them come out and they make excuses after excuses.
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ID
#1380824 Review #1380824 is a subjective opinion of poster.
Location
Litchfield Park, Arizona
Service
Calatlantic Homes House Construction
Reason of review
Damaged or defective
Loss
$3000
New Reviewer
We purchased a spec home from Calatlantic. They used a product for our bathroom vanities that cannot be cleaned with any bathroom products. Because I did not know that, the finish on my vanities has been ruined. Calatlantic basically said "tough luck" and that even if...
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1 comment
#1706931

The bathroom vanities are "cultured marble" or "Quartz" meaning they are marble or quartz dust mixed with resin. Bathroom cleaners will destroy the finish.

Ours are a matte finish cultured marble in white and we keep them up using a Mr.

Clean Magic Eraser which works great. Sorry this happened to you.

ID
#1356381 Review #1356381 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution

The worse customer service

We had issues the day we moved in. The only person that did something was the GC. Then we had 2 warranty reps that didn’t do a thing. They don’t care once they have your money for your home. I even got an email from their warranty guy saying something was done by a vendor. Nobody called me nor did anybody do the work. Don’t sign the paper until everything gets completed.
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ID
#1355772 Review #1355772 is a subjective opinion of poster.
Service
Calatlantic Homes Customer Care
New Reviewer
I have a lot of repairs to be done before my warranty runs out. On some of my items these requests have been going on for 8 months. Example: they send workers over that don't understand the English language. They send painters over that only can paint. I want my...
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1 comment
#1556898

Painters that only paint? Hmmm. Just curious what else you expect painters to do?

ID
#1340580 Review #1340580 is a subjective opinion of poster.
Service
Calatlantic Homes Garage Repair
Reason of review
Poor customer service

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