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CalAtlantic in San Antonio, TX is the worst home builder I have ever experience. I wouldn’t give them a single star!!!!

The sales team will make false accusations regarding their supervisions ability to supervise contractors to ensure a quality product is provided. This build literally became my second job due to the lack of supervisors onsite overseeing the errors being performed by contractors within in all phases of construction. It literally got so bad the sales sent an message requesting that I not enter the house until our closing date. Unfortunately I wasn’t able to catch all mistakes and as a result we are still addressing poor construction issues five months after closing.

I escalated my concerns to the highest levels of management and finally got the attention of the President, VP of construction and VP of sales. The meeting went well and I thought we had finally landed on a path forward. It’s been several months since our meeting and the two major issues (grout & stucco) haven’t been resolved. These action items were placed in the hands of management to resolve and they’re now being non responsive.

It seems the recent acquisition of CalAtlantic maybe playing a factor as change management is definitely on the horizon for these individuals. Our warranty representative is the only person trying to correct this situation, but he’s limited in his abilities to make decisions without the approval from management.

I would highly suggest staying clear of this builder for numerous reasons not mentioned within the post. As they will over commit and under deliver on your investment.

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Guest

OMG. I would love to get in touch with you as we are in San Antonio as well.

Please email me at plopez76657@***.com

Guest
reply icon Replying to comment of Guest-1422099

Im sorry California...

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